Yet in principle the social benefit described (amplifying voices of the unheard) isn’t entirely out of reach for social media as a category, especially if we can escape the era of closed platforms. Open alternatives are still relatively new. There is a plausible future in which closed platforms are left behind and we become much more capable of keeping mass public manipulation in check.
He seems stuck at what social media was in 2012 and hasn’t realized how they are now.
Yet in principle the social benefit described (amplifying voices of the unheard) isn’t entirely out of reach for social media as a category, especially if we can escape the era of closed platforms. Open alternatives are still relatively new. There is a plausible future in which closed platforms are left behind and we become much more capable of keeping mass public manipulation in check.